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Best bankrupt?

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woodpecker
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Posts: 12
Joined: Fri May 24, 2013 7:14 pm
Kiting since: 2008
Local Beach: Hayling Island
Favorite Beaches: Kite beach Mauritius
Style: wave
Gear: rrd obsesson 12m (2008) 9m (2011) - jimmy lewis 6.1 (timeless) - north whip 5.8 (2013) - twin shinn 132x40 (2008)
Brand Affiliation: None

Re: Best bankrupt?

Postby woodpecker » Sun May 27, 2018 11:16 am

I am pretty sure they gone bust. Been dealing with Catalina Galan from the warranty dept for 5 months. She was so cute and offered me a voucher for a discount on my next purchase. Criminal!! THEY ARE NOT HONOURING WARRANTIES ANYMORE. STAY AWAY. :evil:

Toby wrote:
Tue Jun 13, 2017 1:03 pm
I read on a German forum that the German Best team https://www.kiteboarding-best.de announced that Best is not working anymore.

They even say, Best offers big discounts but don't have the gear in stock...

Check before you buy and see whats going on to be on the safe side.

Maybe someone knows more details???

woodpecker
Rare Poster
Posts: 12
Joined: Fri May 24, 2013 7:14 pm
Kiting since: 2008
Local Beach: Hayling Island
Favorite Beaches: Kite beach Mauritius
Style: wave
Gear: rrd obsesson 12m (2008) 9m (2011) - jimmy lewis 6.1 (timeless) - north whip 5.8 (2013) - twin shinn 132x40 (2008)
Brand Affiliation: None

Re: Best bankrupt?

Postby woodpecker » Sun May 27, 2018 11:29 am

Yes they have gone bankrupt. I must say not because of the performance or quality of their kites but the horrible customer service. Remember the owner of another brand saying how difficult is to gain market share because people stay loyal to the brand and feel of their kites. Unless you piss your customers off. You can blame it on the market, cost of production, etc. But there are a lot of healthy brands out there. They made their own destiny. No buying from anyone related to this brand anymore. Now you have Elev8 coming out with the Best designer. I would say stay with the mainstream brands that can take a hit and survive.

woodpecker
Rare Poster
Posts: 12
Joined: Fri May 24, 2013 7:14 pm
Kiting since: 2008
Local Beach: Hayling Island
Favorite Beaches: Kite beach Mauritius
Style: wave
Gear: rrd obsesson 12m (2008) 9m (2011) - jimmy lewis 6.1 (timeless) - north whip 5.8 (2013) - twin shinn 132x40 (2008)
Brand Affiliation: None

Re: Best bankrupt?

Postby woodpecker » Sun May 27, 2018 12:17 pm

Yep liquidator has been assigned. See the link https://www.northdata.de/Pure+Action+Sp ... B+147237+B

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Toby
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Posts: 37214
Joined: Mon Sep 24, 2001 1:00 am
Kiting since: 2000
Local Beach: Cumbuco, Brazil
Barra do Cauipe, Brazil
Style: Airstyle
Gear: Rebel 2015 18
Brand Affiliation: None.
Location: World (KF Admin)
Contact:

Re: Best bankrupt?

Postby Toby » Sun May 27, 2018 2:12 pm

Maybe only for the German branch...

The imprint on their current website:

Pure Action Sports Worldwide Inc.
1122 Howard St
San Francisco CA 94103, USA
Toll Free (US): +1 866 700 2378
Fax: +1 252-565-0306
info@pureactionsports.com

Europe

Pure Action Sports Europe S.L.
Calle Bolivia 340, Local 15
08019 Barcelona, Spain

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sq225917
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Posts: 8774
Joined: Tue Nov 05, 2002 1:00 am
Kiting since: 2000
Gear: 10 Nemi HP, 15m Flysurfer..
Brand Affiliation: none, formally BEST Marketing Director.

Re: Best bankrupt?

Postby sq225917 » Tue May 29, 2018 11:38 am

The German side of the business was placed into administration back in January. That's old news. They closed the Berlin office and moved the services back to the Barcelona office/warehouse.



Woodpecker, I'm not sure how it works on your keyboard but I usually just have to hit the submit button once. Servisol Contact Cleaner spray is great for sticky keyboard buttons... :thumb:


What's the issue that you have with the kite? Maybe stating your case, clearly and without prejudice on open forum might help you get a positive result? (now that they have stock of most things).

Massivemick
Rare Poster
Posts: 12
Joined: Sat Nov 25, 2017 8:20 pm
Kiting since: 5
Local Beach: Bantham, UK
Style: freeride
Gear: Best TS 7 & 8m
Best Roca 10 & 12m
Best Armada TT
Brand Affiliation: None

Re: Best bankrupt?

Postby Massivemick » Tue May 29, 2018 7:20 pm

sq225917 wrote:
Tue May 29, 2018 11:38 am
The German side of the business was placed into administration back in January. That's old news. They closed the Berlin office and moved the services back to the Barcelona office/warehouse.



Woodpecker, I'm not sure how it works on your keyboard but I usually just have to hit the submit button once. Servisol Contact Cleaner spray is great for sticky keyboard buttons... :thumb:


What's the issue that you have with the kite? Maybe stating your case, clearly and without prejudice on open forum might help you get a positive result? (now that they have stock of most things).
here here, well said :clap: :clap:

pobarrio
Medium Poster
Posts: 65
Joined: Wed Feb 13, 2002 1:00 am
Kiting since: 0
Brand Affiliation: None
Location: Argentina

Re: Best bankrupt?

Postby pobarrio » Sun Jun 03, 2018 11:25 am

I work with Best Kiteboarding, we are the importers and distributors in Argentina..
Yes Best is alive, coming back on track.
I personally visited the warehouse two weeks ago in Barcelona.
The warehouse is super complete with spare parts,
the new 2018 TS are awesome, we have a bunch of them here in Argentina.
The Kite is super well built, flies like the TS always have done, and even a little better upgrade.
Price is killer like under 1K with bar to the end customer...

Yes its been a hard time...
Yes too much people who betrayed the company, and their interest in taking distributors by taking bad...

Time will tell who is who....
15 years in kiteboarding are 15 years... with very good things and a few of bad things..
you know, people always remember the bad things... IMPO some years will do to put the flying fish on your spot...

Enjoy the art of kiteboarding...

Chak
www.bepeahi.com

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Toby
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Posts: 37214
Joined: Mon Sep 24, 2001 1:00 am
Kiting since: 2000
Local Beach: Cumbuco, Brazil
Barra do Cauipe, Brazil
Style: Airstyle
Gear: Rebel 2015 18
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Location: World (KF Admin)
Contact:

Re: Best bankrupt?

Postby Toby » Sun Jun 03, 2018 2:08 pm

The flying fish is back?

pobarrio
Medium Poster
Posts: 65
Joined: Wed Feb 13, 2002 1:00 am
Kiting since: 0
Brand Affiliation: None
Location: Argentina

Re: Best bankrupt?

Postby pobarrio » Sun Jun 03, 2018 3:02 pm

Toby, the truth is that was never out... only some people who tried to use this to promote their new brand....
2018 TS is an awesome kite.. and in short time ( this month) new Roca...

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sq225917
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Posts: 8774
Joined: Tue Nov 05, 2002 1:00 am
Kiting since: 2000
Gear: 10 Nemi HP, 15m Flysurfer..
Brand Affiliation: none, formally BEST Marketing Director.

Re: Best bankrupt?

Postby sq225917 » Tue Jun 05, 2018 12:16 pm

I have TS on its way to me now, I'll let you know what i think when it lands.


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