i got a 2012 North Team Series last year, new, from an online dealer i've used before that has always given me good deals, never had any other problems with gear i've gotten from them.
within 2 months, moderate use, the handle had torn in half (its rubber, but i thought it would be tougher than that). i didn't sweat it since i don't do board offs, but it was still kind of a drag since it was a relatively new board
then three months later, riding in surf, one of the fins unscrewed itself, twisting sideways and dropping one screw. again i was able to get in without issue, but i lost those screws. it's happened twice since then, losing screws both times. again i never lost the fins- but good luck finding a screw thats the right length, diameter, and thread spacing to fit a north board. stores don't carry them, at least not in the US.
so i have a board, with old crap fins and no handles. otherwise its pretty good- but i'm not gonna bother contacting the dealer since its clearly a defect with the board design. and its practically impossible to contact north directly since their websites just basically direct you back to where you bought their gears..
anyone else had issues with this or other north gear? how the hell do i get in touch with them directly
thanks for the sounding board