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by evila
Fri Apr 21, 2017 4:04 am
Forum: Kitesurfing
Topic: xensr poor customer service
Replies: 29
Views: 6136

Re: xensr poor customer service

I wish I could say I had the same luck. They have simply been ignoring me for over a year, and now that I'm asking for a refund they have stopped responding. I have already contacted a lawyer to get some advise and he has suggested a class action could be a possibility. Anyone else having issues lik...
by evila
Wed Apr 13, 2016 3:51 am
Forum: Kitesurfing
Topic: Problem with my Xensr
Replies: 14
Views: 1883

Re: Problem with my Xensr

Just wanted to provide an update to close the topic. After doing a number of tests suggested by Xensr, they determined that there was indeed a hardware fault. They let me keep the partially working Xensr until I receive a replacement. I received a brand new unit today by DHL. I wish every brand and ...
by evila
Thu Mar 31, 2016 7:24 pm
Forum: Kitesurfing
Topic: Is there an electronics waterproofing service in the UK / Europe?
Replies: 15
Views: 1768

Re: Is there an electronics waterproofing service in the UK / Europe?

5 ATM is fairly decent. It should be enough unless you usually have King of the Air level wipeouts.

Your mileage may vary, but mine is working a treat.
by evila
Wed Mar 30, 2016 11:10 am
Forum: Kitesurfing
Topic: Is there an electronics waterproofing service in the UK / Europe?
Replies: 15
Views: 1768

Re: Is there an electronics waterproofing service in the UK / Europe?

yeah i wanted something like a Fitbit HR to track everything I do (exercise, daily activity, sleep etc) and not be too bulky like most of the watersports ones, and I didn't want a huge masculine looking thing either.... any other suggestions? I wear a Fitbit Surge... Not the cheapest but works grea...
by evila
Tue Mar 29, 2016 8:10 am
Forum: Kitesurfing
Topic: Problem with my Xensr
Replies: 14
Views: 1883

Re: Problem with my Xensr

fogmeister wrote:okay step 2 want me send it in.....but no mention of sending me a new one
At least you are in Canada... but I'm in Australia, so hope they don't make me send mine in...

Let's wait and see...
by evila
Mon Mar 28, 2016 10:15 pm
Forum: Kitesurfing
Topic: Problem with my Xensr
Replies: 14
Views: 1883

Re: Problem with my Xensr

Same here... I have to recognise the response was quick.

Still no solution, but we are moving in the right direvtion...
by evila
Mon Mar 28, 2016 8:28 am
Forum: Kitesurfing
Topic: what brand to buy
Replies: 29
Views: 2799

Re: what brand to buy

Either kite will probably work but the Evo has more room for growth... However, if you are not interested in progressing any further then that doesn't matter too much.
by evila
Mon Mar 28, 2016 8:26 am
Forum: Kitesurfing
Topic: Problem with my Xensr
Replies: 14
Views: 1883

Re: Problem with my Xensr

Well, then let's hope they are one of those companies with good customer service.

Anyone had experience with their support?
by evila
Sun Mar 27, 2016 10:07 pm
Forum: Kitesurfing
Topic: Problem with my Xensr
Replies: 14
Views: 1883

Re: Problem with my Xensr

fogmeister wrote:.same got ticket in.....
How long have you been waiting? Any response yet?

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