This point got raised (a damned site less politely too) on one of the UK forums. Apparently this lass works in the back office on some admin function and is not customer facing so has no need to know about product - as yet. The thing is if this is the outlet I'm thinking off the front of house staff didn't know much more about kitesurfing when I visited a while backuncleneil wrote:A question for you Steph. Maybe I am hereing you wrong.
You work for a watersports company that sells lots of kitesurfing gear and you managed to get someone a really good deal on equipment. How do you sell the gear if you know nothing about the sport? If customers asked you these same questions that you are asking us then what have you been telling them?
Just very curious!
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