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INOKI
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Postby INOKI » Sun Sep 16, 2007 8:57 pm
Many persons have seen this topic on Kf.it in italy:
http://kiteforum.it/phpbb/viewtopic.php?t=31355
What do you think about it ? Some owner of Sonic 07 have had this trouble after 2 or 6 months after the purchase ?
What offers the factory warranty in this case? What is GK aswer ?
LITEWAVE Dave, the most important GK importer for the USA, can tell us something about this problem in his country ?
Thanks !
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brokendc10
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Postby brokendc10 » Sun Sep 16, 2007 10:18 pm
Inoki,
That link doesn't work...............what Sonic problem are you referring to?
Thanks,
- Mark
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INOKI
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Postby INOKI » Mon Sep 17, 2007 8:07 am
You have to register to this site to wiew topic.
In any case the Sonics broken are 17m and 11m 2007.
I'll post some pictures this evening.
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brokendc10
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Postby brokendc10 » Mon Sep 17, 2007 3:48 pm
Inoki,
Can you cut and paste the post here?
Thanks for the photo's.
- Mark
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mac922
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Postby mac922 » Mon Sep 17, 2007 9:38 pm
That's what happened to me with a 11sonic after 4 months of life. Probably a front broke up, all weight on the back which didn't break
, but the kite did
. Warrenty told me it's a foult o'mine because I pulled the bar when the front broke
.....It happened in 1/10 of second, no time to do anything! Anyway ....no way a 4 month line can be broken without doing nothing special.
Guns and Roses used to sing:
I used to love her, but I had to kill her (not really a choice o'mine!!!!)
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INOKI
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Postby INOKI » Mon Sep 17, 2007 11:32 pm
Some picts:
The answer of GK :
Hi Mario,
Concerning your warranty request Mat answer is :
Gksonic 17m : It is very difficult to know what is happening the squaring out will only happen in an extreme condition, this should be control be the rider, for now we have not found a stronger way to make the LE, and problem are very low for 17. When we see problem it is the dacron that breaks probably overinflation or kite crashing, so I suggust that you fixed, if neccesary we supply you free of charge LE to help.
Thank you,
Sheila
Office: +230 483 62 80
http://www.GloberiderKites.com
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kjo
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Postby kjo » Mon Sep 17, 2007 11:57 pm
Its kinda normal with GK...
The kites rock when flying but suck in regard to assistance/quality
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INOKI
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Postby INOKI » Tue Sep 18, 2007 8:08 am
kjo wrote:Its kinda normal with GK...
The kites rock when flying but suck in regard to assistance/quality
For a my statistic:
Someone in last 2 years have changed a kite GK in warranty? And for what kinf of damage ?
Thanks !
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kosik
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Postby kosik » Tue Sep 18, 2007 8:38 am
we have the same experiencies with breaking LE.Gk does not admit waranty - "bad using of customer" " overinflation...thats all is hapenned with models of 2007 not 2006!!!
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INOKI
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Postby INOKI » Tue Sep 18, 2007 9:21 am
I'm waiting for an answer by GK producer !!!
It isn't possible that none of Factory read this Forum, I don't believe it.
Every Kite on the market can have some problems on 4 or 5% of the Kites produced. BUT THE WARRANTY on this % WORKS !...or MUST WORK!
Otherwise the Warranty doesn't exist... I think so...
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