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Ocean Rodeo Mako Warranty

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stefaans
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Re: Ocean Rodeo Mako Warranty

Postby stefaans » Mon Apr 20, 2009 9:55 pm

Sounds like even your dealer was caught off guard with OR's fantastic support to their crew.

Patrickm86
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Re: Ocean Rodeo Mako Warranty

Postby Patrickm86 » Tue Apr 21, 2009 3:01 am

I had a warranty claim and my board was made about the same time. I contacted OR and had extremely fast response. The guys at OR are great and gave me no problems with honoring the Warranty. All I can say is great service.

five
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Re: Ocean Rodeo Mako Warranty

Postby five » Tue Apr 21, 2009 10:49 am

Northern Monkey wrote: Thank you for the quick response, I'm sorry i had to put the post up but It was the quickest way to get a reply.
How about everyone just contact the manufacturer directly BEFORE posting on a forum? A quick phone call or email should do. I have had to deal with a few kite companies this way and it makes things go smoothly and everyone look better. The kite companies should not have to peruse the forums constantly for potential (deserved and undeserved) damage control.


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