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ION Hummer Webbing

Posted: Tue Jul 13, 2010 12:07 pm
by sprockett
Hi I have an ION Hummer harness and the webbing is failing after 4 months.
I purchased the harness overseas as there are not any ION dealers here in Hong Kong.
I have tried using the contact on their website but no reply.

Does anyone have a contact for ION pref in asia?

Thanks

Re: ION Hummer Webbing

Posted: Tue Jul 13, 2010 12:09 pm
by Toby
their production is in China!

Send a mail to the headquarter...they should be interested why that happened.

Re: ION Hummer Webbing

Posted: Tue Jul 13, 2010 12:24 pm
by sprockett
Hi Toby..

What I need is the email, all they have on the website is a web contact... and I get no reply when I try.

Sprockett

Re: ION Hummer Webbing

Posted: Wed Jul 14, 2010 12:07 pm
by BrisKites
You should contact the store you bought it from, it's their responsibility to fulfil any warranty claims.

Re: ION Hummer Webbing

Posted: Tue Jul 20, 2010 2:03 pm
by Toby
yes, contact the store and send me an e-mail with info and pictures of it, and I will forward it to the guy in charge.

info "at" kiteforum.com