Re: Epic Kites 3rd Generation. 3G II
Posted: Tue Jul 09, 2013 4:06 pm
Wow, so you bought an Epic kite 6 months ago and had questions and issues and you got answers to your issues and questions straight away.KYLakeKiter wrote:It has been 6 months now since I bought my Infinity and I am still a happy customer. I have to agree that the response I get from Epic is better than any other company I deal with. Any issue or question I have had with my kite has been answered personally by Dimitiri within hours (less if he is not kiting at the time) I don't get that kind of support from anything else I own.
I tell you what- when I buy a kite, I do not want to have to contact the kite company because of issues and/or questions! I just want to have that thing working...
But no worries- I had lot's of problems too and got responses almost straight away too (the usual ones that I'm the only one who had such problems and that's it).