It's been exactly the same for me except I think their email communication is excellent. Ordered wetsuits, rashguards etc. The only thing I would hesitate to order is a surfboard in case it would get damaged during transport and since it's difficult to get in touch with them.Delta99 wrote: ↑Tue Oct 06, 2020 2:11 pmBeen a customer there for years. Price/Performance-ratio is great. You will get your stuff, don't worry it just takes some extra time for some items. You get the best price possible, all you need to do is to be a bit patient. If speed and security of On-time delivery is priority you can pay 30% extra elsewhere and get it quickly. Knowing this I'm quite relaxed about not getting things for 5-6 weeks and no communication, but I adapt and wait and always get my stuff. And if there ever was a problem with an item I've always always been upgraded to a newer or fancier product. Love them!
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