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You love it - SUP and kite shop in Dusseldorf - Do not buy!

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richieski
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Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby richieski » Thu Oct 07, 2021 6:43 pm

People they have very limited stock, the worst customer services you can imagine.
If you order an item they do not have in stock prepare to wait 6 months then to be told they do not have it.
Then try and get your money back.
Took me months, but he did give me a refund but took a lot of work.
I personally will not use them again.
My web browser actually blocks their webpage saying it's dangerous

Ice101
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Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby Ice101 » Fri Oct 08, 2021 12:25 am

I ordered from them as well. Never came. Had to go through my credit card in the end to get a refund but they wouldn’t take it in for ages. Wouldn’t purchase from them again.

apollo4000
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Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby apollo4000 » Sun Oct 10, 2021 8:23 am

luca wrote:
Tue Oct 05, 2021 8:09 am
nixmatters wrote:
Tue Oct 05, 2021 7:28 am
luca wrote:
Mon Oct 04, 2021 10:26 pm
Just bought a Naish Boxer 2019 in year 2020. It wasn’t in stock and I received the actual 2020 one for the same price -40% :D
So if I order a 2021 Juice, shown available in all 3 sizes and 5 colours (15 items!) while not available anywhere else in sizes other than 17 and in just one colour, I might get a Juice DLab for the same price (that's 37% off)?!
Few days ago you posted that you just got a DLab, is this the trick?

Yes, we know that quite a few people have received newer or other models after few months emailing, calling and being frustrated, but that just shows how unreliable this shop is. Btw, lonasport belongs to Gerrit too.
No you have to order the 2020 Juice to get the 2021 one :D Ther DLAB is sold out everywhere at the moment.
I just ordered two times in my life at youloveit. But no problems over here. The trick was to be sure to send Gerrit a whatsapp before ordering and ask if the stuff is really in stock and if he will deliver within 5 days.
But I heard often that people ordered the pre-saison stuff and got the new one.
That is the trick. Find out if it’s in stock first.

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BillyGoatGruff
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Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby BillyGoatGruff » Sun Oct 10, 2021 11:24 am

I just checked their website for Naish kit.... it's nuts! they have more Naish kit than Naish!.... buyer beware!

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Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby surfbird » Sun Oct 10, 2021 2:14 pm

apollo4000 wrote:
Sun Oct 10, 2021 8:23 am
luca wrote:
Tue Oct 05, 2021 8:09 am
nixmatters wrote:
Tue Oct 05, 2021 7:28 am


So if I order a 2021 Juice, shown available in all 3 sizes and 5 colours (15 items!) while not available anywhere else in sizes other than 17 and in just one colour, I might get a Juice DLab for the same price (that's 37% off)?!
Few days ago you posted that you just got a DLab, is this the trick?

Yes, we know that quite a few people have received newer or other models after few months emailing, calling and being frustrated, but that just shows how unreliable this shop is. Btw, lonasport belongs to Gerrit too.
No you have to order the 2020 Juice to get the 2021 one :D Ther DLAB is sold out everywhere at the moment.
I just ordered two times in my life at youloveit. But no problems over here. The trick was to be sure to send Gerrit a whatsapp before ordering and ask if the stuff is really in stock and if he will deliver within 5 days.
But I heard often that people ordered the pre-saison stuff and got the new one.
That is the trick. Find out if it’s in stock first.
I did that.
They lied.
However I got my kite after 2months.


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