Hello,
I'd like to be fair in an ebay dispute with a buyer who bought my 2014 Cabrinha Switchblade but then discovered that the wingtips's black layer is delaminated:
I had included several photos of the kite, including some very close photos (for example pigtails, etc.) but the only picture that shows the wingtip's missing black layer is this:
Frankly, I had not even noticed the issue. Even if I had I wouldn't consider it an issue but I would have put a close picture of it.
I like clarity and I like to be fair so I have a few questions:
1) What's the black layer purpose? Is it protecting the wing? Is it a problem if it's stripped? How did they get stripped in the first place without me even noticing? The kite is in great condition otherwise and it flies perfectly (I sold it due to switching to wave kites) but since the buyer is concerned, I'd like to be able to address the concern. Are we talking about cosmetics or core functionality? Or somewhere in between?
2) How can the issue be corrected/fixed? What would the cost? The kite got sold for $475 after some bidding. Should I do a partial refund? Buyer asked for $150 back based on this issue alone but that's like 1/3 of the price for what I'd consider a minor issue.
Feedback would be greatly appreciated!