Forum for kitesurfers
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kjorn
- Very Frequent Poster
- Posts: 831
- Joined: Tue Feb 11, 2003 10:42 am
- Brand Affiliation: None
- Location: uk
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55 times
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Postby kjorn » Tue Jan 15, 2019 10:25 pm
Review. Bought some items as Christmas presents. One of them was broken on arrival. One email later and I had a replacement delivered the next day. Very impressed with their customer service
Buy with confidence
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matth
- Very Frequent Poster
- Posts: 2135
- Joined: Wed Apr 03, 2013 1:18 pm
- Local Beach: Revere, Nahant, Chapin, West Dennis, Hardings , Kalmus, First Encounter, Dog, yerril, Wing
- Favorite Beaches: Wing, West Dennis, Kalmus, Chapin, Revere, Nahant, Dog, Horse Neck, Good Harbor, Yerrill
- Style: Freeride
- Gear: 7m Slash, 10m Pivot, 10m Slash, 12m Pivot. Firewire Vadar, Duotone Profish, Crazyfly Raptor ltd
- Brand Affiliation: None
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Has thanked:
81 times
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Been thanked:
100 times
Postby matth » Wed Jan 16, 2019 1:49 am
I bought a Mystic Drysuit from them. Great price and I had it in hand in three days....UK to Boston, Ma
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FLandOBX
- Very Frequent Poster
- Posts: 1765
- Joined: Sun May 04, 2014 1:58 am
- Kiting since: 2007
- Weight: 81 kg
- Local Beach: Hatteras Island, North Carolina, USA
Central Florida, USA
- Style: Freeride, Airstyle, Hydrofoil
- Gear: Cab. Apollos, Cab. Contra One-Struts, FS Speed 4, FS Souls, Axis Ltd 132, RRD Poison 135, SS Ankle Biter, Moses 633, 679 & 590, SS Dwarfcraft 100cm, LF Galaxy 4'2"
- Brand Affiliation: None
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Has thanked:
183 times
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219 times
Postby FLandOBX » Wed Jan 16, 2019 1:56 am
Good to hear. I've never been their customer, but I've wondered about them. Thanks for posting POSITIVE feedback. (I wasn't expecting it when I clicked on this thread.)
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Kees
- Medium Poster
- Posts: 59
- Joined: Wed Apr 06, 2016 4:44 am
- Weight: 200lbs
- Local Beach: Panama City beach, Fl
- Style: Freeride
- Gear: Lieuwe shotgun, lite wave wing, LF overdrive, pivot, core xr6
- Brand Affiliation: None
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Has thanked:
33 times
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Been thanked:
11 times
Postby Kees » Wed Jan 16, 2019 5:07 am
Bought a wetsuit and a kite from them, fast shipping, both good prices, no complaints here!
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jonnydiesel
- Rare Poster
- Posts: 17
- Joined: Fri Aug 08, 2014 8:26 am
- Local Beach: Bantayan Is & Siargao Phillipines, Peel Estuary
- Favorite Beaches: Bantayan Is,Sante Fe Siargao, Phillipines, Boggy Bay, Sandy Bay, GraveYards, Coronations, Augusta, Warnbro, Gnarloo, Avalon, Balian Indonesia, Mui Ne & Vang Tau Vietnam, Ras Sudr, Dahab
- Style: Just having fun
- Gear: Eleveight kites, Flysurfer Boards, Nomad 150)TT
- Brand Affiliation: Exmoth Surf Centre WestOz Kiteboarding great service
- Location: Bantayan Island, Cebu
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Postby jonnydiesel » Wed Jan 16, 2019 6:39 am
great service order by Thursday receive by Monday/Tuesday to Australia.
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windrider1
- Very Frequent Poster
- Posts: 506
- Joined: Sat Sep 02, 2006 1:51 am
- Gear: FLYSURFER, HQ KITES, OZONE KITES
- Brand Affiliation: None
- Location: NY
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Has thanked:
44 times
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Been thanked:
28 times
Postby windrider1 » Wed Jan 16, 2019 7:29 am
Bought a couple of kites from them over last few years or so and their customer service is good. Everything arrived within a week or so with no issues all the way to the usa . Their prices are also very competitive especially their occasional discount sales.
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Beardytello
- Frequent Poster
- Posts: 393
- Joined: Sun Nov 27, 2016 3:07 pm
- Local Beach: Isle of Man
- Gear: North / Spleene / Ozone / CrazyFly / Mystic
- Brand Affiliation: None
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Has thanked:
42 times
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14 times
Postby Beardytello » Wed Jan 16, 2019 10:27 am
I've had great success with them before.
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Macster
- Frequent Poster
- Posts: 213
- Joined: Tue Jul 10, 2018 1:16 am
- Local Beach: Melbourne
- Gear: Moses and Ozone
- Brand Affiliation: None
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Has thanked:
2 times
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Been thanked:
9 times
Postby Macster » Thu Jan 17, 2019 10:10 am
Mixed feedback for me. I've spent about $10k over the years with them. Great prices and speedy delivery but:
3 x incorrectly picked orders
Both warranties have been horrendously slow to process and approve and I was forced to pay freight on one of them ($180).
Nowadays I just buy small, low risk items like wet suits. Too risky / difficult for me getting kites and boards plus the exchange rate has crapped out and they aren't as cheap as they use to be comparatively.
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gator1
- Medium Poster
- Posts: 163
- Joined: Mon May 02, 2016 1:10 am
- Gear: TT, surfboard
- Brand Affiliation: None
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Has thanked:
2 times
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Been thanked:
19 times
Postby gator1 » Sun Jan 20, 2019 12:33 pm
how are customs or import taxes handled for countries with them?
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ScottKD
- Rare Poster
- Posts: 10
- Joined: Mon Jul 02, 2018 10:11 pm
- Local Beach: Auckland
- Gear: CrazyFly
- Brand Affiliation: None
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Has thanked:
0
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Postby ScottKD » Sun Jan 20, 2019 8:37 pm
gator1 wrote: ↑Sun Jan 20, 2019 12:33 pm
how are customs or import taxes handled for countries with them?
I ordered a bar from them, it arrived in New Zealand within a week.
The package was shipped with DHL who got in touch and I had to pay import taxes through DHL (15% of the NZ value). DHL handled customs once the payment was made.
Would definitely use them again, probably for my next set of kites, 40% off is better than we get in NZ on runout gear.
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