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is Woo the worst customer care company in the kite industry ?

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dejavu
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Re: is Woo the worst customer care company in the kite industry ?

Postby dejavu » Sun Mar 03, 2019 6:30 am

The faulty clip on the case.
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Screen Shot 2019-02-19 at 11.15.12 am.png

Leon van Bergen
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Re: is Woo the worst customer care company in the kite industry ?

Postby Leon van Bergen » Sun Mar 03, 2019 5:37 pm

See the/my second post on page 4, the mount definitely is improved...

viewtopic.php?f=1&t=2401354&hilit=Woo+mount&start=30
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Re: is Woo the worst customer care company in the kite industry ?

Postby Leon van Bergen » Sun Mar 03, 2019 5:39 pm

a99 wrote:
Sat Mar 02, 2019 11:21 pm
I cant understand why people dtill using woo - bad service, no direct display, boosted unreal heights. I using piq with direct display height, great service and real heights, good social app. Enjoy life and not move with masses :)
A99, I can take over a piq but doubt whether that tiny display is clearly readable?

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Re: is Woo the worst customer care company in the kite industry ?

Postby Partydk » Sun Mar 03, 2019 6:35 pm

You can read the display on a PIQ.

Go support PIQ instead.!

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Re: is Woo the worst customer care company in the kite industry ?

Postby a99 » Sun Mar 03, 2019 6:57 pm

If very sunny day yes its not very easy to see immediately display numbers. But if some clouds or more darker its without any problem. Also option to make shadow with jand on very sunny day and you will see numbers. But there is funcion where you can press button and it will show you last jump numbers or you can set that instead last it will show you best jump of your session. Very good options. Also piq shows time and also battery left status.

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Re: is Woo the worst customer care company in the kite industry ?

Postby fzonatto » Sun Mar 03, 2019 9:25 pm

Leon van Bergen wrote:
Sun Mar 03, 2019 5:39 pm
a99 wrote:
Sat Mar 02, 2019 11:21 pm
I cant understand why people dtill using woo - bad service, no direct display, boosted unreal heights. I using piq with direct display height, great service and real heights, good social app. Enjoy life and not move with masses :)
A99, I can take over a piq but doubt whether that tiny display is clearly readable?
no I cannot read the PIQ or is too sunny or to fast t and I forgot however I can stop and look fast, the woo 3.0 keeping looking connection with the phone so not perfect

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Re: is Woo the worst customer care company in the kite industry ?

Postby touffegong » Sun Mar 03, 2019 9:40 pm

Support is not very responsive but they solved my case ! I know it's difficult but try to be patient :)

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Re: is Woo the worst customer care company in the kite industry ?

Postby fzonatto » Mon Mar 04, 2019 1:11 am

touffegong wrote:
Sun Mar 03, 2019 9:40 pm
Support is not very responsive but they solved my case ! I know it's difficult but try to be patient :)
thanks that is all I want seriously ...
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Re: is Woo the worst customer care company in the kite industry ?

Postby Kitemenn » Mon Mar 04, 2019 9:59 am

deniska wrote:
Sat Mar 02, 2019 10:41 pm
dice wrote:
Sat Mar 02, 2019 3:14 pm
What is it with all these brand bashing posts lately?
Everyone can have a bad experience with a company, but no need to overreact and call it the worst in the industry.
My woo 3 still going strong after about 100 sessions although occasionally it gets stuck in some weird mode for a few minutes. It also seems to read lower after the latest update. Maybe preparation of launch of woo4 :)
Same here...working fine but readings do seem to be slightly lower...no problem if that means more consistent! Saw readings there are no longer any differences in reading between 2 and 3

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Re: is Woo the worst customer care company in the kite industry ?

Postby deniska » Mon Mar 04, 2019 3:54 pm

Kitemenn wrote:
Mon Mar 04, 2019 9:59 am

Same here...working fine but readings do seem to be slightly lower...no problem if that means more consistent! Saw readings there are no longer any differences in reading between 2 and 3
yeah.. very little difference indeed. I recently had 2 sessions with a friend (2 different occasions, same spot, woo3s) and we got exactly the same height for our highest jumps, down to centimeters. Different kites, etc.. What are the chances of that 2 days in a row? sounds fishy :-)


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