I just want to share my experience with my brand new BWS Stallion V2.
Got the board brand new last week. Did my first ride on it last friday for less than a 1 hour. When i got back to the beach i realized that there was a 4 inches crack on the bottom near the front fin. The fin is totaly undamaged and the no sign of impact. When i was riding i’m 100% sure that i didn’t felt any impact. Weirdly, the board feel like empty under the crack, like if it was lacking of material at this location.
Sent right away pictures to the shop and they forward it to BWS.
Their answer was that it wasn’t cover by warranty. They said that they never saw delamination on their board. They mentioned that my crack as been created by an impact.
As i mentionned, i cannot certified at 100% that i didn’t hit something. I can tought certfied at 110% that if i hit something it was a really really a low power impact as i didn’t even felt it.
My opinion, is that the board is super light and performant yes, but their mention « bulletproof » and super solid construction is bullsh... And mostly, the customer care and warranty coverage is totaly shittier.
I know, before anyone mention it, that there is no surfboard « bulletproof » outhere, but i expect that a 1050$ US would hold at least more than 1 hour of soft riding (wind was about 11 knots so no jumping...).
For full disclosure, i pay for all my gear, i’m not sponsored by any company and i never bought BWS before so i didn’t have a bone already with them.
So for conclusion, super fun board to ride, but don’t expect a « super solide construction » as mentioned IMO.
Good wind to everyone and i’ll go pay for the repair of my brand new 1050$ board...
Sorry for my english, i speak french