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Any known problems for Duotone Dump Valve issues/leaks?

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MkayDude
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Any known problems for Duotone Dump Valve issues/leaks?

Postby MkayDude » Sat Sep 07, 2019 1:43 pm

Hello guys,

I recently bought a brand new Duotone 2019 Evo 7m and noticed the dump valve was VERY sensible!
The kite never crashed hard. It touched the water a few times, but that can't be it because my previous kite was from 2009 and I never had a problem :D ...
The dump valve closes, but it's like it doesn't fit tightly. The moment you touch it or push it a little you can hear the air coming out!
Last time I had to come out of the water early because my kite started to collapse...

Is this a known problem?
My warranty is still active, is there something Duotone can do?

Greetings,

Me

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iriejohn
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Re: Any known problems for Duotone Dump Valve issues/leaks?

Postby iriejohn » Sat Sep 07, 2019 2:54 pm

It should not do that so because it is still under warranty you should make a warranty claim. At least you will have registered the fact that it is faulty.


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