Hi Jyka,jyka wrote: ↑Mon Jun 08, 2020 5:06 pmI got answer from woo support. They won't send me new unit because it's over 1 year old. Actually the device was only 9 months old because the previous woo3 went broken also (it went also crazy, shut down randomly and blinked all the colors with no sense).jyka wrote: ↑Fri May 29, 2020 10:58 pmI got new woo3 from woo support (I've been super happy with their support) last summer because the woo went totally crazy and worked about 50% of the time.
And after few months of use the new unit went also crazy, led flashes all the colors randomly and doesn't affect to button press.
And now it's totally dead. Let's see will they still send me a new unit. I'm sure I'll let you know if they won't
Shitty quality imho.
Sorry to hear that.
Truly thought we did our best for you by already sending you free new mount and a free new WOO device last year, even while you were unable to show us an original proof of purchase. Your original purchase (as we can only assume) took place in early 2018, which is more than 2 years ago. Our customer service is now looking at your last request that you sent us yesterday and we will notify you on that.