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Duotone Entity broke...

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Exal
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Re: Duotone Entity broke...

Postby Exal » Mon Nov 16, 2020 10:13 am

Leon van Bergen wrote:
Mon Nov 16, 2020 8:57 am
Now does anyone know if this has been solved with the 2020 or 21 models?
They made the part that broke with 2019 models bigger on 2020s. A friend of mine also snapped his 2019 and received a replacement. Have not heard about the 2020s breaking. I have 2019 and 2020 straps and they both are still fine but don't get heavy use.
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Leon van Bergen (Mon Nov 16, 2020 12:27 pm)
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Kitemenn
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Re: Duotone Entity broke...

Postby Kitemenn » Mon Nov 16, 2020 11:04 am

Let's see...got the exact same replacement! So I am affraid its a matter of time before they will break again! Guaranty is great btw...they are probably well aware of the issue!
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Leon van Bergen (Mon Nov 16, 2020 12:28 pm) • or6 (Tue Nov 17, 2020 5:40 pm)
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aitorlopezosua
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Re: Duotone Entity broke...

Postby aitorlopezosua » Mon Dec 28, 2020 9:35 am

Duotone NTT Entity bindings 2021.

After a month left binding broke: Replaced
59C69DE8-722F-4A27-A83F-BB368958F434.jpeg
B21EF22A-FF07-496E-9AEA-96490C30B1BC.jpeg
One month later, I broke the left one and fixed with cable ties as I’m on holidays in a remote area.
B41D9B60-764A-4FB3-95C0-77364B9E6F4D.jpeg
64621EF8-6B32-450C-819A-9130EAE78795.jpeg
Indeed new model 2021 did not improve at all, we aware.

Warranty will cover it but we need reliable gear, I’m thinking to mount Naish bindings, I have seen a few cases. Any feedback?
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Leon van Bergen (Mon Dec 28, 2020 9:40 am)
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TheJoe
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Re: Duotone Entity broke...

Postby TheJoe » Mon Dec 28, 2020 10:14 am

I had the same problem with the Slingshot Duelies. I kept breaking the plastic where it comes thru the bottom of the pads. I would get about 8 months on them but frustrating none the less.

Javawalker
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Re: Duotone Entity broke...

Postby Javawalker » Mon Dec 28, 2020 3:32 pm

Big foot ...

Leon van Bergen
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Re: Duotone Entity broke...

Postby Leon van Bergen » Mon Aug 09, 2021 8:14 am

My NTT's broke for the 3rd time this weekend. Same place like every other posts. I'll get new ones so my dealer's service is very good, but then I'll sell them right away, now i'm done with it because you just can't trust them.
The big problem with Duotone is that if they introduce bad products like there bar lines and these straps for example it takes years for them to fix it, an unbelievable customer unfriendly method. They put more money and effort into advertising and movies than making sure their products are worth their high prices.

wrogu
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Re: Duotone Entity broke...

Postby wrogu » Mon Aug 09, 2021 9:38 am

Leon van Bergen wrote:
Mon Aug 09, 2021 8:14 am
My NTT's broke for the 3rd time this weekend. Same place like every other posts. I'll get new ones so my dealer's service is very good, but then I'll sell them right away, now i'm done with it because you just can't trust them.
The big problem with Duotone is that if they introduce bad products like there bar lines and these straps for example it takes years for them to fix it, an unbelievable customer unfriendly method. They put more money and effort into advertising and movies than making sure their products are worth their high prices.
That is true. That strap issue should have been fixed right away. Lines were not updated for way too long as well. The problem is I like their kites most :(
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Leon van Bergen (Mon Aug 09, 2021 9:52 am)
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nixmatters
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Re: Duotone Entity broke...

Postby nixmatters » Mon Aug 09, 2021 9:40 am

aitorlopezosua wrote:
Mon Dec 28, 2020 9:35 am
IMG_20210809_103318.jpg
Indeed new model 2021 did not improve at all, we aware.
Cool! :thumb:
They should at least include Duotone branded zip ties in the 2022 package :D

Have you considered Cabrinha H2O? They are similar to NAISH Apex and the plastic parts connecting to the pad seem much stronger than NTT, which need to be soft enough to be sewn through.
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Leon van Bergen (Mon Aug 09, 2021 9:52 am)
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Matteo V
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Re: Duotone Entity broke...

Postby Matteo V » Mon Aug 09, 2021 3:30 pm

wrogu wrote:
Mon Aug 09, 2021 9:38 am
That is true. That strap issue should have been fixed right away. Lines were not updated for way too long as well. The problem is I like their kites most :(
When were the lines fixed??? 2023? 2024? 2030?

If you think they're fixed now, you need to check the dial on your time machine - cause now ain't when you think it is!

wrogu
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Re: Duotone Entity broke...

Postby wrogu » Mon Aug 09, 2021 7:17 pm

Matteo V wrote:
Mon Aug 09, 2021 3:30 pm
wrogu wrote:
Mon Aug 09, 2021 9:38 am
That is true. That strap issue should have been fixed right away. Lines were not updated for way too long as well. The problem is I like their kites most :(
When were the lines fixed??? 2023? 2024? 2030?

If you think they're fixed now, you need to check the dial on your time machine - cause now ain't when you think it is!
They were, this model year. I do own them (the new ones) and like them but lines were an issue for few years. And they should have been fixed way before 2021 model year. Same applies to NTT straps (which I also own and have already replaced under warranty ...). But that issue has not been fixed.


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