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Duotone Entity broke...

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Kitemenn
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Re: Duotone Entity broke...

Postby Kitemenn » Thu Aug 12, 2021 12:01 pm

aitorlopezosua wrote:
Wed Aug 11, 2021 10:55 pm
Leon van Bergen wrote:
Tue Aug 10, 2021 2:08 pm
Guys, look what i just received, never seen these before.

According to my dealer these straps are specially made as a replacement so they should be improved. I have to say I don't feel any difference in material and firmness at all, I'm very curious and time will tell.

20F2371D-F491-48D0-8FFC-693D7D14E5CE.jpeg

DE2496BD-DF94-4644-A23B-9A4F0A0D5948.jpeg

5AFC138B-A7E0-43F2-8325-DB4616EDA4EE.jpeg

5CE3F730-86E0-43D0-9D62-E02DCB57D2D3.jpeg
Those might be the new 2022 straps. The difference should be in the piece that you slot into the exterior of the strap: It should be longer so more contact surface. I can’t believe that it would fix the problem but if they recognise the problem… maybe.

70D5E923-E14C-4420-ACD6-8040B6073B76.jpeg
Well something happened because this issue wasn't so dominant in previous NTT straps and the system they use is being used for years...Hopefully they managed to up their game...

nixmatters
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Re: Duotone Entity broke...

Postby nixmatters » Sat Aug 14, 2021 1:38 pm

What's common between these 'double' straps and different from the NTT straps?
- Cabrinha H2O
- Core Union
- Naish Apex
- Slingshot Dually
- feel free to add others

Answer: 4 point attachment to the pad base.

Duotone NTT have a 3 point attachment and from what I've seen so far, it's always the single attachment breaking.

So is it an intrinsic design fault or a material issue? The material has to be soft, as it needs to be stitched through to avoid using velcro straps as in the above mentioned models.

NTT fastening system is cool as it collects little to no sand, unlike the velcro straps (just done cleaning mine), but breaking a strap can be dangerous. 2 years ago my strap opened (entirely my fault) and I ended up with a broken toe and luckily only 2 months off the water.

For the record, North Flex bindings also have a 3 point attachment. Anyone broke one yet?

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Re: Duotone Entity broke...

Postby Mo » Wed Aug 18, 2021 7:53 pm

make sure size of straps match your foot size

Leon van Bergen
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Re: Duotone Entity broke...

Postby Leon van Bergen » Wed Sep 08, 2021 7:45 am

wrogu wrote:
Wed Aug 11, 2021 7:53 am
These are prolly just 2022 straps.
This turns out not to be the case, Duotone has launched the new 2022 and they are different again.

https://www.duotonesports.com/kiteboard ... ot/entity/

nixmatters
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Re: Duotone Entity broke...

Postby nixmatters » Wed Sep 08, 2021 11:16 am

Leon van Bergen wrote:
Wed Sep 08, 2021 7:45 am
wrogu wrote:
Wed Aug 11, 2021 7:53 am
These are prolly just 2022 straps.
This turns out not to be the case, Duotone has launched the new 2022 and they are different again.

https://www.duotonesports.com/kiteboard ... ot/entity/
I don't see much difference in the part that's breaking, shame on them if they didn't solve the issue.

At least they admit that there are some cost constraints :lol:
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Leon van Bergen
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Re: Duotone Entity broke...

Postby Leon van Bergen » Thu Sep 09, 2021 9:18 am

Duotone's answer to me about the strength improvement for the 2022 model;

''We have changed the plastic of the straps. This will increase the strength of the attachment points from the strap to the baseplate.''

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Re: Duotone Entity broke...

Postby leeuwen » Thu Sep 09, 2021 9:58 am

Leon van Bergen wrote:
Thu Sep 09, 2021 9:18 am
Duotone's answer to me about the strength improvement for the 2022 model;

''We have changed the plastic of the straps. This will increase the strength of the attachment points from the strap to the baseplate.''
So thats the same answer as the previous years.
Also pretty conveniently its not something you can check as a user unless it really feels different to the touch which I doubt.

I am guessing they are fine with a % of returned straps because molds are expensive to make but printing a few extra for warranty claims is super cheap.
Just very shitty behavior because someone is going to break an ankle/toe/leg sooner or later.
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chris_topher
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Re: Duotone Entity broke...

Postby chris_topher » Mon Sep 27, 2021 12:28 am

For those of us who notoriously go huge and or land hot, it may eventually end in a severely broken ankle when the binding breaks on landing, foot comes out and the momentum of the board spins the other ankle 360 degrees.

I just noticed the same thing happened to mine and what is the lesson here? For me it is to closely check the bindings before every session and get a replacement when it happens again. My local shop was more than happy to warranty the binding.

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Re: Duotone Entity broke...

Postby wrogu » Thu Sep 30, 2021 3:12 pm

Got my second set of straps broken. Same issue. Will see if they will warrant the straps as first pair was bought almost 2 years ago. They broke after almost two years of use. Not the replacement ones broke after not even a year. I hope duotone warranty will be as good as always. However, they should address the issue. It is bloody dangerous!

Diego Gama
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Re: Duotone Entity broke...

Postby Diego Gama » Fri Oct 01, 2021 6:08 am

this is a known problem to duotone, if in the warranty still you could replace it.


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