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WOO iOS app not showing downloaded sessions

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jyka
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Re: WOO iOS app not showing downloaded sessions

Postby jyka » Sat Jul 11, 2020 1:06 pm

I and friend of mine had the same problem a month ago during the same day. The recorded session just disappeared. didn't get any error messages like above. We both were using android phones.
But after that, the application worked fine.

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WOO Kite
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Re: WOO iOS app not showing downloaded sessions

Postby WOO Kite » Sat Jul 11, 2020 4:07 pm

boldekk wrote:
Sat Jul 11, 2020 12:54 pm

WOO Kite maybe you can help me too.
Sure!

Please uninstall your current app and then download and install the latest Android version in the Playstore. That will take care of this incidental bug.

Happy boosting :thumb:

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Re: WOO iOS app not showing downloaded sessions

Postby Nickb2513 » Thu Mar 23, 2023 9:51 pm

I’m having the same issue with sessions not showing up in the app.
I have an iPhone 13 with the latest IOS and the latest Woo sports app. I’m using a brand new woo 3.0.
I changed the modes and nothing shows.
I’ve also tried my old android phone and nothing shows.

When I connected the woo straight after the session the button to download the session did appear. I pressed it and it seemed to download ok, but when I checked the app no sessions are showing.

Ive uninstalled and re installed the app but nothing shows up.

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Re: WOO iOS app not showing downloaded sessions

Postby Leon van Bergen » Fri Mar 24, 2023 11:20 am

Nickb2513 wrote:
Thu Mar 23, 2023 9:51 pm
I’m having the same issue with sessions not showing up in the app.
I have an iPhone 13 with the latest IOS and the latest Woo sports app. I’m using a brand new woo 3.0.
I changed the modes and nothing shows.
I’ve also tried my old android phone and nothing shows.

When I connected the woo straight after the session the button to download the session did appear. I pressed it and it seemed to download ok, but when I checked the app no sessions are showing.

Ive uninstalled and re installed the app but nothing shows up.
I had the exact same thing yesterday but thought it was just me...

Nickb2513
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Re: WOO iOS app not showing downloaded sessions

Postby Nickb2513 » Fri Mar 24, 2023 12:19 pm

Was it the first time you’d used the woo? It’s the first woo I’ve owned and was the first session using it.
It’s so frustrating!!

I emailed woo support yesterday but not received a reply yet.

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Re: WOO iOS app not showing downloaded sessions

Postby Leon van Bergen » Fri Mar 24, 2023 1:15 pm

Nickb2513 wrote:
Fri Mar 24, 2023 12:19 pm
Was it the first time you’d used the woo? It’s the first woo I’ve owned and was the first session using it.
It’s so frustrating!!

I emailed woo support yesterday but not received a reply yet.
No, my 266th time. Tried it just now and look;

Ps “please try again” isn’t possible if there is nothing to download anymore.
1982CFF7-0322-44AD-8C7C-416CAC44F38B.png


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