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Ocean Rodeo Aluua backstalling

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Ocean Rodeo Aluua backstalling

Postby Pana » Sat Jul 25, 2020 5:00 pm

Did the reservation thing and now just waiting.... delivery date has been pushed back twice (already). Wrote directly to OR and did not get a reply. The production/delivery process is backstalling and OR is not letting out any info on their issues. These will be my first kites with this company and my relationship with the brand is not to a good start. I know it’s Covid time, the reviews on the kites have been good but review on the communication process of delivery is poor. Time for some damage control on their reputation ?

Half the kiting season has passed, didn't think I was ordering 2021 model kites.

Your thoughts ? Anybody out there that has some ´intel’ to share ?

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Re: Ocean Rodeo Aluua backstalling

Postby oregonkiter » Sat Jul 25, 2020 5:15 pm

I don’t fly OR. But, I think every brand is really having a rough go with supply chain etc. I completely get your frustration and OR should get back to you. That said, I think businesses are just trying to stay solvent. I personally do not want any brand to fold. I like options and competition in the market, and have seen first hand the tragedy of folks losing their jobs.

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Re: Ocean Rodeo Aluua backstalling

Postby Si_B » Sat Jul 25, 2020 5:16 pm

I think your title is misleading. Never heard anyone refer to a process “back stalling” ??

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Re: Ocean Rodeo Aluua backstalling

Postby Whattheflock » Sat Jul 25, 2020 5:55 pm

Are you giving to much back line tension? :P
Last edited by Whattheflock on Sat Jul 25, 2020 6:33 pm, edited 1 time in total.

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Re: Ocean Rodeo Aluua backstalling

Postby Windigo1 » Sat Jul 25, 2020 6:25 pm

Lol.. the Aluula kite uses a new process different material different construction and stiching we are in the middle of a pandemic I'm sure they are doing everything they can to make it work. This is not back stalling it's just trying to run a business in the middle of the worst year ever for running a business. I did demo an Allula Roam and the kite was amazing no back stalling at all!
Last edited by Windigo1 on Sun Jul 26, 2020 1:04 am, edited 1 time in total.

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Re: Ocean Rodeo Aluua backstalling

Postby iriejohn » Sat Jul 25, 2020 8:40 pm

Pana wrote:
Sat Jul 25, 2020 5:00 pm
Did the reservation thing and now just waiting.... delivery date has been pushed back twice (already). Wrote directly to OR and did not get a reply. The production/delivery process is backstalling and OR is not letting out any info on their issues. These will be my first kites with this company and my relationship with the brand is not to a good start. I know it’s Covid time, the reviews on the kites have been good but review on the communication process of delivery is poor. Time for some damage control on their reputation ?

Half the kiting season has passed, didn't think I was ordering 2021 model kites.

Your thoughts ? Anybody out there that has some ´intel’ to share ?
Would you please publish here what you wrote to OR? Thanks.

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Re: Ocean Rodeo Aluua backstalling

Postby Peter_Frank » Sat Jul 25, 2020 9:09 pm

Si_B wrote:
Sat Jul 25, 2020 5:16 pm
I think your title is misleading. Never heard anyone refer to a process “back stalling” ??

Indeed a misleading title, only clicked it to see why the kite flew backwards :rollgrin:

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Re: Ocean Rodeo Aluua backstalling

Postby Janus » Sat Jul 25, 2020 10:54 pm

Me too.. :lol:
Must be too much tension.. :wink:

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Re: Ocean Rodeo Aluua backstalling

Postby ORSales » Sat Jul 25, 2020 10:56 pm

Hi guys.

I’m sorry. I’ve not been logged in here as much as I used to as we work to get the Aluula kites produced and shipped.

Quick update:
- OP, if you emailed us and didn’t get a response I’m sorry. Please email sales@ and todd@oceanrodeo.com and we will sort you out.
- your deposit is fully refundable if placed on our website
- all kites with deposits on them should ship in the next 2 weeks. We have 9 & 10 Roams as well as 12 and 14.5 Flites shipping to all reserved customers this week (July 27-31) and all other sizes other than the 12m Roams the week of Aug 3. 12 Roams should follow to us the following week.
- if your local retailer has open orders with us but if you’ve not placed a deposit, those orders will be fulfilled to those dealers on a first in first out basis with deliveries weekly between now and end of September.

We are so stoked to get these kites out to our consumers and truly appreciate the patience. As another member said, supply chain has been a challenge with Covid but our team is incredible and have all been working so hard to get this product launch off successfully. Truly a great team effort.

See you on the water!

John Z

NOTE: I edited this post to reflect a delay in 12m Roam deliveries
Last edited by ORSales on Wed Jul 29, 2020 7:43 pm, edited 1 time in total.
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Re: Ocean Rodeo Aluua backstalling

Postby Pierrot » Sat Jul 25, 2020 11:50 pm

Fingers crossed!
this is going to cut it short fort me...
Leaving on august 9th for the magdalen islands... i really hope my Roam 10 will arrive in montreal before that date!


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