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Brand new Duotone NEO SLS ripped from factory

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lisaped
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Re: Brand new Duotone NEO SLS ripped from factory

Postby lisaped » Fri May 13, 2022 8:18 am

The reason is not a bag. It is a factory defect. I had 2 similar holes with brand new dtk kites out of the bag and never used. In 2021 dtk compensaited 5% and in 2022 it was 8% with sls kite. So be happy if you received 15% of compensation.
I suppose they tought guys sewing at Sri Lanka factory but those guys are not always accurate with fabric.

thewindego
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Re: Brand new Duotone NEO SLS ripped from factory

Postby thewindego » Fri May 13, 2022 1:58 pm

Was the kite in a sealed plastic bag also? If I opened up a new kite and had that I would send it back.


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