Forum for kitesurfers
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kakaka
- Rare Poster
- Posts: 2
- Joined: Thu Nov 10, 2022 4:21 am
- Kiting since: 2019
- Weight: 67
- Local Beach: 深圳
- Favorite Beaches: hainan
- Style: jump
- Gear: core xr7
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Postby kakaka » Wed Nov 16, 2022 7:53 am
I bought a two-way board on your love it website. It has been 12 days since it was delivered and still hasn't been received. It shows that it is always on the way. It is too slow to transfer DHL to China Post
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Toby
- Very Frequent Poster
- Posts: 50510
- Joined: Mon Sep 24, 2001 1:00 am
- Kiting since: 2000
- Weight: 95 kg
- Local Beach: Cumbuco, Brazil
Barra do Cauipe, Brazil
- Favorite Beaches: same
- Style: Airstyle
- Gear: Rebel 2015 18
- Brand Affiliation: None.
- Location: World (KF Admin)
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Postby Toby » Wed Nov 16, 2022 12:08 pm
If you bought on you love it it may take months to receive…very bad reputation.
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Durum
- Medium Poster
- Posts: 65
- Joined: Sun Sep 25, 2022 11:46 pm
- Kiting since: 2019
- Gear: Big air
- Brand Affiliation: None
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Has thanked:
1 time
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Been thanked:
29 times
Postby Durum » Wed Nov 16, 2022 12:50 pm
Just send them emails and/or a Whatsapp message, It may take some time, but they will answer you. My order took 2.5 months to arrive(5 items) every 2-3 weeks one item arrived, you love it had to order the items themselves, the moment they received my goods I got them delivered in 2 days (I'm from EU).
Their reputation isn't that good, because of their poor communication, I still order there because prices are unbeatable and lot of the time you get an upgrade, just have to wait a bit.
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Havre
- Very Frequent Poster
- Posts: 2176
- Joined: Tue Jul 18, 2017 11:38 am
- Kiting since: 2015
- Local Beach: Oslo
- Favorite Beaches: Jericoacoara (area) & Cabarete
- Gear: Ozone Edge v11 13m, Ozone Edge v11 9m, Ozone Zephyr 17m, Ozone Enduro v1 12m, Ozone Enduro v1 9m, HQ Topaz 7m, Shinn Ronson Player, Mystic Majestic X Harness, Mystic Stealth Bar
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Postby Havre » Wed Nov 16, 2022 12:54 pm
It is rapidly changing now, but transportation capacity is also extremely short in many areas of the world now.
I have never ordered anything from Europe to China, but even before these last developments it would typically take 40 days +- for me to get stuff from China to Norway.
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sarc
- Very Frequent Poster
- Posts: 1629
- Joined: Sun Jun 11, 2006 4:01 am
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Postby sarc » Wed Nov 16, 2022 1:31 pm
Many less reputable shops will show gear in stock when they actually don't have it, take your money then start looking around for some inventory. A few years back I got scammed this way from H2O sports in the UK and they kept lying to me (emails, phone calls etc.) until the kite finally showed up 2 months later.
Ask your credit card to refund the purchase then buy from somewhere else. I always had a great experience with kitemana in the Netherlands (customer service, info, shipping etc.) so they are my go-to now.
- These users thanked the author sarc for the post:
- kakaka (Sat Nov 19, 2022 10:32 am)
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Smeagle
- Very Frequent Poster
- Posts: 970
- Joined: Wed Jul 29, 2020 9:17 pm
- Kiting since: 2017
- Weight: 88
- Local Beach: Zwergern Walchensee, Ambach Starnberger See
- Style: Freeride
- Gear: Pansh A15 9m, 15m
Pansh Hawk 5m, 8m, 12m
Pansh Kestrel 12m
F-One Diablo V1 8m, V3 13m, 18m
Sky Country Hysper V2 8m, 14m
Cabrinha Switchblade 7m, 9m, 12m
Best TS 15m
JN MrF Air 10m
Spleene RIP39
Spleene Session 45
Gong KiteFoil Curve M-T / Fluid M-T / Fluid S-T / Catch FSP 2X 4'6"
Gong Wing SuperPower 2023 6m, 7,5m
Gong Wing Plus 4m, 5m
Gong WingFoil Fluid XXL-T XL-T L-T M-T, Stemax FLyFoil 6'3 135l, F2 Glide Cross 5'6 120l
- Brand Affiliation: None
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Postby Smeagle » Thu Nov 17, 2022 11:38 am
Shipping a kite (2,5kg "regular" package, not the cheap <2kg package) to China from Germany with DHL took ~8 weeks, shipped one in July... Takes longer than China -> Germany.
- These users thanked the author Smeagle for the post:
- kakaka (Sat Nov 19, 2022 10:33 am)
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Kamikuza
- Very Frequent Poster
- Posts: 7057
- Joined: Fri Jan 09, 2009 4:49 am
- Local Beach: Sabae Beach
- Favorite Beaches: Ol' Stinky
- Gear: This, that, the other
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Postby Kamikuza » Fri Nov 18, 2022 10:56 am
Smeagle wrote: ↑Thu Nov 17, 2022 11:38 am
Shipping a kite (2,5kg "regular" package, not the cheap <2kg package) to China from Germany with DHL took ~8 weeks, shipped one in July... Takes longer than China -> Germany.
I've had packages less than 500g take 3 months, China to Japan
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