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Is that a real kite online shop!?

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vanart
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Is that a real kite online shop!?

Postby vanart » Wed Nov 30, 2022 4:29 am

https://www.surfpirates.de/

Is there any feedback on the above mented kite shop!?
Good/ bad/ fake /reliable!?
shipping time to ORE  USA?
Any complications delays at the border  because of poorly written papers along the goods?

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Peter_Frank
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Re: Is that a real kite online shop!?

Postby Peter_Frank » Wed Nov 30, 2022 6:25 am

Have no idea about shipping outside Europe, but call or write them, can't imagine are not shipping.
Don't know about poor or good papers outside EU, you have to wait for answers in here.

But yes it is a real shop both online (most used) and a physical shop in Flensburg :thumb:

Used by many, haven't heard bad things, but no idea about warranty claims.

Fully legit not a scam :D

8) Peter

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Re: Is that a real kite online shop!?

Postby 1234567Simon » Wed Nov 30, 2022 7:40 am

I buy a Lot there!!!!!

Never any Problems.
Perfectly fast.
Possible to Return, Not used and Not fitting stuff.

Nice service!

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Re: Is that a real kite online shop!?

Postby Mellowyellow » Wed Nov 30, 2022 7:58 am

I’m buying a lot for the past 5 years in this shop. Great service and great price. Never had a problem.

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Re: Is that a real kite online shop!?

Postby espana23 » Wed Nov 30, 2022 8:46 am

Same for me. Used them in the past with no issues.

-Mike

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BillyGoatGruff
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Re: Is that a real kite online shop!?

Postby BillyGoatGruff » Wed Nov 30, 2022 9:18 am

Very good shop. I purchased quite a few Naish Torch/Dash from them over the years, they posted to the UK. If outside the EU then ask them to deduct the VAT first.

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Re: Is that a real kite online shop!?

Postby Dave_5280 » Wed Nov 30, 2022 12:58 pm

Good for you checking them out and using caution - wish I had done that on a non-kiting purchase I made recently on a fake site. Luckily, my credit card company reversed the charge and I cancelled the card as a precaution. Some of the warning signs - not an authorized dealer after calling the manufacturer, unanswered emails and the finally some responses they would reverse the charge and didn’t, and a customer service number that went to an unrelated private individual who said they were getting a lot of calls on a fake web site.

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Re: Is that a real kite online shop!?

Postby lucas33 » Wed Nov 30, 2022 4:26 pm

Great shop, I recommend!

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Re: Is that a real kite online shop!?

Postby naishdude » Wed Nov 30, 2022 5:32 pm

no problems at all
always good contact, but no experience with shipping to USA..but write them an email and they will respond you and tell you how to proceed etc..prices will be in Euro where the difference $ versus € will knibble your profit a bit or not.
Greetz
Frank

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Re: Is that a real kite online shop!?

Postby Cab Driver » Wed Nov 30, 2022 6:59 pm

vanart wrote:
Wed Nov 30, 2022 4:29 am
https://www.surfpirates.de/

Is there any feedback on the above mented kite shop!?
Good/ bad/ fake /reliable!?
shipping time to ORE  USA?
Any complications delays at the border  because of poorly written papers along the goods?
It's a big shop in Europe and they have many reviews online. However, if you are shipping to USA, then expect to get nailed with customs and brokerage fees as well as import duties on goods made in certain countries. Also, in the unlikely event that your product has a manufacturing defect, getting service in the USA might be delayed because of the chain of entities that will need to review the problem and come with a solution and the reluctance of the USA people to want to help out for a product that was purchased from another country. This is just reality.
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