Johhnn wrote:Did you contact Damian? I'm sure he will take care of this.
Yes indeed I contacted Damien and I thought as well he would for sure take care of it. However…
I posted the same photos on the Alpine Foil Riders FB page where he commented that I have been riding to close to the shore and must have been hitting the bottom so many times and the foil finally failed. After that he changed his mind about the post and simply deleted the post and me from the FB group.
I wouldn’t even know about it, but got an email notification of it (with screenshot).
In no instance whatsoever was he in any way interested about the root cause of the failure, instead insisting that his product is great and it must be my fault.
What kind of foil lasts for 3 months and deteriorates away?
My setup has been daily rinsed after use and all screws had tefgel on them. I can only imagine that water accumulates in the mast and causes this, together with the design as mentioned by slingshotucf.
Even taking the foil apart daily would not aid in noticing this flaw, as the KF box would need to be taken apart as well – not something that I would have thought necessary, nor seen anywhere mentioned.
Davy Jones has the foil as a trophy now, cannot find it to show that the foil itself has never had a hit, not a single scratch.
After back and forth communication, he offered to replace the mast if I manage to find the lost foil or offer a new aluminum foil for EUR635.00 ($710) shipped. Pretty expensive for an inferior product that has already failed once – don’t want it to happen again.
I received the foil April 20th – it lasted 3 months…
Cheers,
Matt