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Zeeko has terrific customer service/ support... what about other brands?

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Tone
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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Tone » Sun Jan 21, 2018 12:26 am

SparD wrote:
Fri Jan 19, 2018 9:22 am
Tone wrote:
Wed Jan 17, 2018 3:28 pm
Yeah, I won't be getting involved with companies like Spotz any time soon.

My shark mast failed, I had problems from the start and they assured me nothing would go wrong. It is now unusable and the company has closed up shop. With a baby on the way there is no way I can afford to replace my foil for a very long time.
Tone, it's not the best solution for sure but you can get a new mast for your shark here : http://www.side-shore.com/produits/3832 ... k-ms-spotz

It's a local kiteshop who bought Spotz leftover stock at an auction.
Thanks mate, I know that shop.

I am trying to fix mine. no money now.

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Kykeon
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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Kykeon » Tue Feb 27, 2018 7:40 pm

2 times I needed customer support, Andre from Zeeko solved the issue with a very customer friendly way!
I wouldn't hesitate to buy something from Zeeko.

Also had great customer experience with www.24-7boardsports.com

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby marekmk » Wed Feb 28, 2018 1:58 am

Ketos great service/support. Highly recommended

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Flag53 » Wed Feb 28, 2018 11:43 am

I’ve found Sean McKenna the U.K. Moses importer to be really good and has sorted out a couple of issues very quickly.
Can definitely recommend him 👍

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Kiterdoug » Sun Mar 18, 2018 11:59 am

F-One Terrible.Will NEVER buy a product from them again.

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Foil » Sun Mar 18, 2018 3:30 pm

Kiterdoug wrote:
Sun Mar 18, 2018 11:59 am
F-One Terrible.Will NEVER buy a product from them again.
Wow!
I am finding the exact opposite, I will expand on this in the near future.

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby DAnderson » Mon Jul 30, 2018 6:07 pm

I recently had an issue w/ a board, Airush and the dealer stood behind their product.
Satisfied customer.

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Laughingman » Mon Jul 30, 2018 6:59 pm

I had a Galaxy foil board by Liquid Force. The rail split where the top and the bottom sheets meet. I let Real Watersports know and they contacted LF. They asked me to send them pictures and a video of the flaw. Then asked me cut the board in half and sent me a brand new one.
simple as that.
Satisfied customer

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Macisback » Mon Jul 30, 2018 10:34 pm

The boys from Zeeko are just great. Antoine from Takoon too.

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby mr_daruman » Mon Jul 30, 2018 10:57 pm

:thumb: :thumb: for Zeeko service to Asia.


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