Bracatinga wrote: ↑
Fri Aug 04, 2023 1:44 am
Finally solved my problem. Sending EUR instead of USD. Funnily enough the recipient's address is not mandatory in that case.
But you loose a lot of money because of that!? The address is given on the info page of Pansh. You don't need more than that. But guess it's too late.
kostantin wrote: ↑
Thu Aug 03, 2023 4:31 pm
bought my first Panshes beginning 2017. 2 rules I learned, I would like to share. Never in no case ship with EMS and never in absolutely no case pay other than Paypal.
What problem did you have? I know, if you start PayPal claims or things like that, they no longer deal with you, as this causes them a lot of trouble and cost.
I never used PayPal as "leverage", never had to. You need some patience sometimes, but Pansh did always make it right in the end. I always used EMS, as it is cheaper and even quicker to Germany as FedEx most of the time.
I bought 13 kites from them since 2018 and had 2x problems with kites, had to send back. First time they paid for shipping and sent out the new kite right after I shipped the bad one. Second time I sent the damaged kite for repair, was a lot quicker than expected and worked fine, too.
This time I paid with wire transfer the first time, was cheaper and worked very quick and seamless. Ordered and paid on July 17th. Was flagged "paid" on July 18th, was shipped July 28th, and got the kite today, August 4th.