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2021 Duotone Kites poor construction quality ?

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purdyd
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Re: 2021 Duotone Kites poor construction quality ?

Postby purdyd » Sat Nov 13, 2021 4:00 pm

That’s an impressive array of failures.

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Re: 2021 Duotone Kites poor construction quality ?

Postby aendorphin » Thu Dec 09, 2021 3:34 pm

Blackened wrote:
Fri Nov 12, 2021 12:45 am
aendorphin wrote:
Wed Nov 10, 2021 9:52 pm
This is my TrustBar 2021 with Freestyle Chicken Loop
I use this about 20 times in the past 8 months.
Most time on sweet water, no sand
I'm 90 kgs, I use a Dice 13m, I think ride "hard". I still use 13 when most people on 10m.
Do you think this is normal?
Will it break soon?
Can I get a guarantee on it?
As Toby said, this is a frequent occurrence. Happened on two of my old trust bars from 2015/16. I rode them for over a year with two cracks in each one. I'm pretty sure the plastic/rubber only provides protection for the rope, which provides the strength. As long as the rope is in good shape, I doubt it'll fail.

But, if it's still under warranty, just get it replaced.
I contacted the dealer but they said:
"I'm afraid it's just a spare part, like lines, with no warranty. It has no serial number what we normally need for a claim"

So I have checked this site. https://shop.duotonesports.com/en-gb/ba ... ustbar2021
I think Item #2 and #3 is the most relevant here
chicken loop 2.png
chickenloop1.png
On the image it looks something very different. It is not possible to contact duotone
Also there are no variant that says "freestyle". Does anybody has information how to get a freestyle chicken loop?
On you-love-it I found freestyle chicken loop, but they sell it with a leach in a kit, so it is expensive 89 EUR

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Re: 2021 Duotone Kites poor construction quality ?

Postby leepasty » Thu Dec 09, 2021 5:32 pm

Small is Freeride
Large is freestyle

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Toby
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Re: 2021 Duotone Kites poor construction quality ?

Postby Toby » Thu Dec 09, 2021 5:35 pm

there is also medium with 24 cm.
that's the classic sized loop

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Re: 2021 Duotone Kites poor construction quality ?

Postby wrogu » Thu Dec 09, 2021 5:55 pm

I have replaced two loops under warranty in my kiting history. No problems with the deler what so ever. I think I used the bar serial number. It is an item sold in EU thus has 2 years warranty by default. No serial number=no warranty is BS.

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Re: 2021 Duotone Kites poor construction quality ?

Postby aitorlopezosua » Sun Dec 12, 2021 8:45 pm

And back to the topic I saw in a new Dice SLS how the internal part of an airport valve got detached (kiter finished with a deflated kite on the water) and moving free inside of the bladder.
04BC3F24-332A-4D7C-AB0D-1BBBAC4D5C88.jpeg
7DE756CF-D6F9-433D-84D0-37FB5803B901.jpeg
18F05AFD-92A5-4BA7-A30C-859C166B9A6B.jpeg
I have a limited experience of 6 years kiting but lately I see more and more quality problems and really is making me think…

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Re: 2021 Duotone Kites poor construction quality ?

Postby duddd » Mon Dec 13, 2021 11:48 am

aendorphin wrote:
Thu Dec 09, 2021 3:34 pm

I contacted the dealer but they said:
"I'm afraid it's just a spare part, like lines, with no warranty. It has no serial number what we normally need for a claim"
I have a friend who had two of those replaced, so you've been clearly lied to.

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Re: 2021 Duotone Kites poor construction quality ?

Postby andylc » Mon Dec 13, 2021 6:36 pm

I am currently waiting to get my 2021 Duotone Juice 13m back, which I have to say is an excellent kite but 2 struts exploded, coming away in the same place between strut and leading edge, after a slightly heavier than intended overpowered self landing, which I am certain my other kites would have easily dealt with. But fair play to Duotone they are repairing it under warranty.

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Re: 2021 Duotone Kites poor construction quality ?

Postby gigibianchi » Thu Dec 16, 2021 10:04 am

Adding my experiences with Duotone:

Rebel 10 2021: stitches opened spontaneously where the bridles are attached to the leading edge.

Rebel 8 2021:
First session out of the nylons - bladder exploded while flying —> duotone replaced the bladder within warranty.
First session after the bladder was replaced - air leakage from the main valve —> duotone willing to replace only the valve.

Disappointing, to say the least.
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SolarSet
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Re: 2021 Duotone Kites poor construction quality ?

Postby SolarSet » Thu Dec 16, 2021 7:44 pm

Hey I know you guys had some problems with duotone 2021 gear but look at the bright side now Duotone is collaborating with Porsche, things must be improving for 2022 gear :lol:
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