after paying everything?
I'm not so Lucky, it seems that they had some productions problems, it's ok...but last week they talk me that this Monday was the board ready to leave, they sent me the pay method 5 day after...I made the bank transfer 30 minutes after I received the email...I know in EU a bank transfer is made in 24h...2 days after I don't have any track number. They responds my emails in 2, 3 or 4 days...Foil wrote: ↑Fri Apr 12, 2019 7:33 pmafter paying everything?
why?
I have ordered 4 skates over the last 18,months, 2 from Gunnar and 2 direct from groove, the 2nd of the direct skates I ordered 2 weeks ago, the ist direct order took 25 days to arrive from order to my door, I only had to pay for that when it was ready for shipping, 3 hours after paying it was with Post Italia, and on its way, tracking it to me was easy,it took less than 3 days,
the last one I ordered 2 weeks ago is the same deal-pay only when ready to ship, no deposit, no hassle, no problems,
E mails were answered next day, I kept the mails as one continuous thread so they could read the history of communication,
on the day of paying and shipping out to me my emails were replied to within the hour.
I don't expect 25 days from order date this time, the last one(25days) was made over the festive period, probably not too busy, I do know they have been hit hard with orders recently.
its worth the wait
I was comparing the scoop or rocker line of my 120 skate against my moses 128 ltd, and it was shockingly so different,
The Groove Skate will never complain if you have 3 wives when one would do.
flaps1111 wrote: ↑Fri Apr 12, 2019 7:56 pmhas your skate arrived yetFoil wrote: ↑Fri Apr 12, 2019 7:33 pmit seems that they had some productions problems, it's ok...but last week they talk me that this Monday was the board ready to leave, they sent me the pay method 5 day after...I made the bank transfer 30 minutes after I received the email...I know in EU a bank transfer is made in 24h...2 days after I don't have any track number. They responds my emails in 2, 3 or 4 days...
Foil wrote: ↑Tue Apr 16, 2019 8:10 amflaps1111 wrote: ↑Fri Apr 12, 2019 7:56 pmhas your skate arrived yetFoil wrote: ↑Fri Apr 12, 2019 7:33 pm
it seems that they had some productions problems, it's ok...but last week they talk me that this Monday was the board ready to leave, they sent me the pay method 5 day after...I made the bank transfer 30 minutes after I received the email...I know in EU a bank transfer is made in 24h...2 days after I don't have any track number. They responds my emails in 2, 3 or 4 days...
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