Contact   Imprint   Advertising   Guidelines

Naish - great customer service

Forum for kitesurfers
Ludmil
Very Frequent Poster
Posts: 673
Joined: Mon Apr 25, 2005 3:26 pm
Brand Affiliation: None
Location: Varna,Bulgaria
Has thanked: 4 times
Been thanked: 23 times

Naish - great customer service

Postby Ludmil » Fri Aug 23, 2019 11:28 pm

Hi all,
I just wanted to share my satisfaction of Naish's second to none customer service, the consideration and help from the seller I bought the product from...
I had some small issue with my bar and the situation was resolved in a fast and professional manner.
Naish themselves suggested to contact the seller and to keep them updated. So I did.
I received the replacement parts timely and without any hassle after I provided pictures of the bar.
I am Naish customer since years, and this is the first time I have had to contact them regarding such thing. :)
L.

Strekke
Frequent Poster
Posts: 353
Joined: Fri Mar 14, 2014 1:56 pm
Gear: 2021 Cabrinha Drifters - Naish Pivot - Flysurfer Peak4 - Core Choice - Firewire Vader 5'2 - F-One Phantom
Brand Affiliation: None
Has thanked: 9 times
Been thanked: 41 times

Re: Naish - great customer service

Postby Strekke » Sat Aug 24, 2019 7:00 am

Naish customer service is :thumb:
When the 2017 lines started stretching they offered free set of replacement lines for all their customers.

User avatar
kgb
Frequent Poster
Posts: 219
Joined: Wed Jun 25, 2003 10:21 pm
Local Beach: Montrose Beach
Favorite Beaches: Cape Hatteras, NC & Tarifa, Spain
Style: Freeriding and wave riding.
Gear: Kite - Slingshot Fuel
Board - North Jaime Pro (twintip)
Brand Affiliation: None at all.
Location: Chicago, IL
Has thanked: 3 times
Been thanked: 18 times
Contact:

Re: Naish - great customer service

Postby kgb » Wed Aug 28, 2019 8:36 pm

Naish has the best Customer Service!! I agree 100%!

User avatar
tautologies
Very Frequent Poster
Posts: 10865
Joined: Mon Feb 16, 2004 5:36 am
Brand Affiliation: None
Location: Oahu
Has thanked: 100 times
Been thanked: 156 times
Contact:

Re: Naish - great customer service

Postby tautologies » Wed Sep 04, 2019 10:28 pm

I've always had good experiences. I also have to say it is refreshing with a positive post. :-)

Leon van Bergen
Very Frequent Poster
Posts: 1153
Joined: Mon Jun 11, 2018 8:25 am
Kiting since: 2016
Local Beach: Wijk aan Zee, Netherlands
Gear: Duotone Rebel 7,9,11 SLS ‘23 | 14m Juice Dlab | Lieuwe Shotgun
Has thanked: 1157 times
Been thanked: 309 times

Re: Naish - great customer service

Postby Leon van Bergen » Thu Sep 05, 2019 8:00 am

Nice to read this positivity, heard it often. Certainly something I always keep high in mind when purchasing new gear.

Mike27
Frequent Poster
Posts: 260
Joined: Wed Apr 06, 2005 6:34 pm
Gear: naish
Brand Affiliation: None
Location: somewhere
Has thanked: 0
Been thanked: 0

Re: Naish - great customer service

Postby Mike27 » Thu Sep 05, 2019 6:14 pm

kgb wrote:
Wed Aug 28, 2019 8:36 pm
Naish has the best Customer Service!! I agree 100%!
Seriously !!!??? :rollgrin: :rollgrin:

User avatar
kgb
Frequent Poster
Posts: 219
Joined: Wed Jun 25, 2003 10:21 pm
Local Beach: Montrose Beach
Favorite Beaches: Cape Hatteras, NC & Tarifa, Spain
Style: Freeriding and wave riding.
Gear: Kite - Slingshot Fuel
Board - North Jaime Pro (twintip)
Brand Affiliation: None at all.
Location: Chicago, IL
Has thanked: 3 times
Been thanked: 18 times
Contact:

Re: Naish - great customer service

Postby kgb » Sat Sep 07, 2019 8:01 am

Genuinely it’s the best! It always has been!!!

Exal
Very Frequent Poster
Posts: 666
Joined: Tue Jan 22, 2019 10:38 am
Kiting since: 2019
Weight: 85
Local Beach: Still looking
Favorite Beaches: WA & Cape Town
Style: Wave & Oldschool
Gear: all the gear and no idea
Brand Affiliation: None
Has thanked: 93 times
Been thanked: 177 times

Re: Naish - great customer service

Postby Exal » Sat Sep 07, 2019 9:24 am

Who cares we have Dan

Ludmil
Very Frequent Poster
Posts: 673
Joined: Mon Apr 25, 2005 3:26 pm
Brand Affiliation: None
Location: Varna,Bulgaria
Has thanked: 4 times
Been thanked: 23 times

Re: Naish - great customer service

Postby Ludmil » Sat Sep 07, 2019 11:03 am

Exal wrote:
Sat Sep 07, 2019 9:24 am
Who cares we have Dan
Nice, happy for you. He is truly helpful and balanced person.
Just bear in mind that type of comment was very common when I was in first grade in preliminary school. :) :)
L.

Exal
Very Frequent Poster
Posts: 666
Joined: Tue Jan 22, 2019 10:38 am
Kiting since: 2019
Weight: 85
Local Beach: Still looking
Favorite Beaches: WA & Cape Town
Style: Wave & Oldschool
Gear: all the gear and no idea
Brand Affiliation: None
Has thanked: 93 times
Been thanked: 177 times

Re: Naish - great customer service

Postby Exal » Sat Sep 07, 2019 11:17 am

Ludmil wrote:
Sat Sep 07, 2019 11:03 am
Exal wrote:
Sat Sep 07, 2019 9:24 am
Who cares we have Dan
Nice, happy for you. He is truly helpful and balanced person.
Just bear in mind that type of comment was very common when I was in first grade in preliminary school. :) :)
L.
I take beeing immature vs condescending any day of the week 👍


Return to “Kitesurfing”

Who is online

Users browsing this forum: ARK, Baidu [Spider], Bing [Bot], Faxie, Google [Bot], Manxman and 513 guests