Too many of these threads....
Lighten up....it could be more like this....
http://youtu.be/0n_Ty_72Qds
Or maybe that's the point...it already is...
Do you want the spare fin i have from buying a set of them ?ahusseini wrote:I had lost one of the quad fins on my north nugget
balugh wrote:Too many of these threads....
Lighten up....it could be more like this....
http://youtu.be/0n_Ty_72Qds
Or maybe that's the point...it already is...
ahusseini wrote:I had lost one of the quad fins on my north nugget (probably due to bad construction). I called BBR (UK) to obtain the replacement. To which they were happy to accept my payment with a schedule delivery date for one week.
Week two nothing happens. I call BBR and they inform me they have not received the fins
Week three I can - BBR claims that North informed them they are waiting for the 2014 fins which are the same as the 2013 fins
Week Four I call - BBR claims that someone from North will send fins from an an existing board
Week Six - I call today and I am told not before December 15th (i.e. 2 months) later will anything be delivered
Update: Dan @ North has been kind enough to handle the situation and he promised to take care of it. I truly appreciate his efforts and I retract my NorthKites are horrible. Perhaps it was the dealer, perhaps it was issues with the North supply chain. I hope that North will pay closer attention to its distribution Network as from a customers point of view it is at the end of the day Product you are buying through the dealer. Perhaps North can establish a direct store with customers online.
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