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Any news from Woo HQ ?

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touffegong
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Re: Any news from Woo HQ ?

Postby touffegong » Wed Dec 12, 2018 10:40 pm

I also told them that I'm willing to add some extra euros to upgrade to a 3.0 if they don't have any 2.0 in stock.

Answer was : "Seen"

LOL

Leon van Bergen
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Re: Any news from Woo HQ ?

Postby Leon van Bergen » Sat Dec 15, 2018 7:54 pm

today received a new mount from Woo, waited two months but fortunately it is improved (right). the clip will not get lose soon and it will close much tighter. 👍🏻
Attachments
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touffegong
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Re: Any news from Woo HQ ?

Postby touffegong » Mon Dec 17, 2018 12:37 am

So they are still improving their products, this is great !

However still no answer from Woo HQ ...it drives me crazy -_-

touffegong
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Re: Any news from Woo HQ ?

Postby touffegong » Thu Dec 20, 2018 5:19 am

Got an answer from Woo ! Yet still having an issue but they replied :)

suzette
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Re: Any news from Woo HQ ?

Postby suzette » Thu Dec 20, 2018 3:11 pm

So I ordered a WOO 3.0 with mount on the 30th of November. The order was automatically confirmed immediately. Than... quiet. On the 6th of December I e-mailed support asking when it will be shipped. No answer. On the 17th I e-mailed again. No answer. I also messaged them on Facebook. There I received an answer today saying I will need to e-mail support. So I did again... Really *%#* service. I wish I had never ordered it, but it's already paid for.

touffegong
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Re: Any news from Woo HQ ?

Postby touffegong » Thu Dec 27, 2018 3:45 am

wait and see, stay polite with them and they should answer ! My issue is not solved yet however they are working on it :)

joriws
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Re: Any news from Woo HQ ?

Postby joriws » Fri Dec 28, 2018 6:18 am

Well Woo so far has failed to add my home location for database so I need to use over 100km away location for my sets and with hashtags add real location. Does not sound like real working company anymore..

CaliRider
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Re: Any news from Woo HQ ?

Postby CaliRider » Sat Dec 29, 2018 2:23 am

joriws wrote:
Fri Dec 28, 2018 6:18 am
Well Woo so far has failed to add my home location for database so I need to use over 100km away location for my sets and with hashtags add real location. Does not sound like real working company anymore..
i know guys who post jumps from different places to beaches to mess with others. So stupid that woo doesn't have any
gps tingo to know where it is. must be the most expensive POS on the market that doesn't know it location. LOL :o

joriws
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Re: Any news from Woo HQ ?

Postby joriws » Sat Dec 29, 2018 10:01 am

I am not trying to mess with woo-locations. My problem just is that woo app does not recognize my home location. So only option is to use closest-by location which is 100km away.

Sure I've filled woo's "add location" sheet like 4-5 months ago but nothing has happened.

Earlier I also critisized woo about this that you could travel & jump at Cape Town and upload result to home plaze and to lake where you just can't jump that high.

gibsonandpickett
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Re: Any news from Woo HQ ?

Postby gibsonandpickett » Sun Dec 30, 2018 7:26 am

Seems people who re buying them are receiving them reasonably quickly here in NZ but those who have warranty claim they aren't interested in. They said to me they would cover it but has been 3 months now and now sending me emails to buy a new one at a reduced price. WTF. :argue: :argue:


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