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Woo 3.0 charging and operational problem

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Adek
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Woo 3.0 charging and operational problem

Postby Adek » Sun Jan 10, 2021 6:57 pm

My WOO 3.0 have a charging problem. I put woo to charge, on 75% of battery, it light green and lately off. Now I cannot turn it On properly. Any try to push button to On device give me variable and strange respond. Device can on bright white light and will keep it endlessly. Next try will starting random coloured light changing red-green-white in a loop. Its very strange behaviour.
Does anybody have this problems? How to fix it or it's broke? I will be very appreciated for advice.

P.S.
I use woo with frequent flyer waterproof case. I am carefully close it and put a rubber band around to lock it.


I bought it almost 12 months ago I hope tha it under warranty period yet.
Attachments
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Last edited by Adek on Mon Jan 11, 2021 3:42 pm, edited 1 time in total.

Adek
Rare Poster
Posts: 25
Joined: Sat Aug 20, 2016 12:03 pm
Kiting since: 1997
Local Beach: Nha Trang, Mui Ne
Favorite Beaches: Mui Ne
Style: Freeride, Freestyle
Gear: Ozone Edge 9m, Turbine 13m, Nobile NHP 137x44
Brand Affiliation: Sup4you
Has thanked: 3 times
Been thanked: 2 times

Re: Woo 3.0 chargin and goperationl problem

Postby Adek » Sun Jan 10, 2021 8:44 pm

Upd. Battery become hot when I try to charge it again. (((

jyka
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Re: Woo 3.0 chargin and goperationl problem

Postby jyka » Sun Jan 10, 2021 9:45 pm

Video would be helpful.
It's common problem that water gets 1) inside of the "waterproof" case AND 2) it also gets through the device itself. I broke two WOO3s when it wasn't that waterproof. I also got a full led light show with no sense. Didn't cause any external damage, it just doesn't like water (salty, for a long time) :D

When it's under warranty, contact woo support.

Adek
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Posts: 25
Joined: Sat Aug 20, 2016 12:03 pm
Kiting since: 1997
Local Beach: Nha Trang, Mui Ne
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Style: Freeride, Freestyle
Gear: Ozone Edge 9m, Turbine 13m, Nobile NHP 137x44
Brand Affiliation: Sup4you
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Re: Woo 3.0 chargin and goperationl problem

Postby Adek » Mon Jan 11, 2021 4:27 am

Support didn't response. (((

duddd
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Re: Woo 3.0 chargin and goperationl problem

Postby duddd » Mon Jan 11, 2021 9:43 am

Try to hard reset it. You need to press the button for an amount of time, google it. Usually this fixes these type of problems.
The woo devices are really not that reliable. If you are lucky it will break before the warranty ends and they will change it. You'll need to wait until they reply or continue spamming them. They had replaced me 2 devices and had another 1 breaking but i had the warranty expired.

Kitemenn
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Re: Woo 3.0 chargin and goperationl problem

Postby Kitemenn » Mon Jan 11, 2021 10:19 am

Jup same here...best too try the hard reset. In parallel contact WOO and pray you are within the 12 months warranty!

Leon van Bergen
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Re: Woo 3.0 chargin and goperationl problem

Postby Leon van Bergen » Mon Jan 11, 2021 11:10 am

I don't know how long you've been waiting but they normally response so maybe you need to have a little more patience..

Adek
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Posts: 25
Joined: Sat Aug 20, 2016 12:03 pm
Kiting since: 1997
Local Beach: Nha Trang, Mui Ne
Favorite Beaches: Mui Ne
Style: Freeride, Freestyle
Gear: Ozone Edge 9m, Turbine 13m, Nobile NHP 137x44
Brand Affiliation: Sup4you
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Re: Woo 3.0 chargin and goperationl problem

Postby Adek » Mon Jan 11, 2021 12:54 pm

Upd.
Woo support response and ask for serial number. Now we started communication and I hope they will exchange it for new.

I tried to make hard reset, but got fail. It's a brick now. Cherging attempts makes device hot. ((( It's dead, obviously.

Btw. I double locked waterproof box making welcro belt underneath and put rubber rind onto the lock buckle. Box stays property close even in very hard whipeouts.
Attachments
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Adek
Rare Poster
Posts: 25
Joined: Sat Aug 20, 2016 12:03 pm
Kiting since: 1997
Local Beach: Nha Trang, Mui Ne
Favorite Beaches: Mui Ne
Style: Freeride, Freestyle
Gear: Ozone Edge 9m, Turbine 13m, Nobile NHP 137x44
Brand Affiliation: Sup4you
Has thanked: 3 times
Been thanked: 2 times

Re: Woo 3.0 charging and operational problem

Postby Adek » Mon Jan 11, 2021 3:45 pm

I have tasted Frequent Flyer waterproof box by Woo. Results you can see in video.:



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