You might want to check the pads screws on your 2023 Shinn board...

[alexeyga]

Just saying... This happened with 2023 board that has been assembled once and ridden twice, by somebody who's been through over 20x boards without ever having a single hardware issue (lost hardware doesn't count):

While board's disassembly for a flight, one of the pads screws decided to have it - its own way.
Uncounted cursing, some lubricant, some brute force and dare persuasion later - this was the result:

I'm blaming this either on an issue with the screws supplied or a manufacturing defect with the insert affected. In all honesty these screws don't feel particularly inspiring when compared to these used with my older Shinn boards. Further inspection did produce at least one other screw with some kind of debris or damage of/in the thread. That's 2/4 or 50%.

According to the halfwit named Brat at Shinn's customer service - however - this isn't a subject to warranty (basically f@#k you - it's your fault) and it can be solved with an M6 bottoming tap (not that this chap knows terms of such technical level) and some new M6X20 screws. At your own expense that is, after paying full retail at today's rates.

I'd actually pay to see this gifted individuum trying to locate a bottoming M6 tap, in North America. Nevermind some very specific type, material and size metric screws.

I did manage to make an M6 bottoming tap by grinding down a regular one (which was part of a waaaaay larger kit).
I did manage to make the affected insert's threads - functional (term "restore" does't apply in this case).
I did manage to source some screws - albeit - I had to order a f@#$ load of them. Due to minimum order q-ty. At least - I'm replacing all of them, and will be able to do so upon every board's disassembly for the next few seasons.

Do I have full faith if this board? Given my style of riding - not anymore.
Will I buy another Shinn? Thanks to Shinn's step down in both hardware and customer service quality - this is rather unlikely. Not at Today's prices. Thank you very much!

Word of advise to all other current production year Shinn boards owners - you might want to check these screws, just in case. And if heading on a kitetrip - you might want to do so a few days before your departure date. I had a decent spare - not everyone does.

Cheers!

[POACHER]

Yeah that's a hassle on a new board for sure, but better than other issues I've encountered with twin tips from the last few years. At least this is fixable. I've had a board with a large resin bubble (sent back) that would have for sure delaminated, one that was warped almost a full 1.5" (didn't sit level on a solid surface) and two boards with hardware so shit that screws rusted orange in less than a few hours.

Easy fix on the shit hardware - Ebay titanium M6 15mm screws. They are all over the place and cheaper than stainless here if bought in decent quantities.

[evan]

This looks like stripped treads by screwing it in at an angle and forcing it in, destroying the tread. A bolt should always go in with ease, if you already need force from the start you are doing something wrong and should start over with a fresh bolt and check if it screws in smoothly without the straps first to make sure that you didn't damage the insert.

Would also consider this user error, unless the straps are made in such way it's is impossible to screw the bolts in straight.

[alexeyga]

This looks like stripped treads by screwing it in at an angle and forcing it in, destroying the tread. A bolt should always go in with ease, if you already need force from the start you are doing something wrong and should start over with a fresh bolt and check if it screws in smoothly without the straps first to make sure that you didn't damage the insert.

Would also consider this user error, unless the straps are made in such way it's is impossible to screw the bolts in straight.

Mate, you're saying this to somebody who's able to make a bottoming tap, really? The board come together without a hitch, and in over 20 years of snowboarding and kiteboarding gear fiddling - I have never had a stripped fastener or a damaged thread by cross-threading it. Kind of a wrong place to blame sloppy hands.

Cheers

[Sun]

For future hardware needs in North America, check out McMaster Carr.

Looks like a set of M6 stainless screws and a single bottoming M6 tap is less than $20. Might not get as much “extra” as sourcing from other places, but you can get exactly what you need.

[Herman]

Do you think that you or somebody achieved cold welding in the bottom threads? Were the screws put in with a gun?

These things can be galling!

[evan]

What else could it be? If a bolt goes in smoothly it should come out with no damage in such short usage period where cold welding and corrosion couldn't be the cause. And a damaged bolt from the factory should be obvious when mounting it for the first time.

Only other option is that the bolt is too short and the treads deformed from riding as the bolt wasn't seated deep enough.
It's either that or you did damage it when mounting. Can happen quite easily when using a drill instead of hand tools and one time needs to be the first, no hard feelings

[Windigo1]

Looks like the screw was too short and only a tiny bit of the thread was holding and it broke loose. They should have given you the right screws.